Terms of service

Last updated: 15 March 2026

Welcome to PawPop. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service.

1. General Terms

By using our site, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree to provide accurate and complete information when placing orders.

2. Products and Pricing

  • All product descriptions, images, and prices are subject to change without notice
  • We strive for accuracy but cannot guarantee that all product information is error-free
  • Prices are listed in Australian Dollars (AUD) and include applicable taxes
  • We reserve the right to limit quantities and refuse service to anyone

3. Orders and Payment

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order for any reason
  • Payment must be received before orders are processed
  • You are responsible for providing accurate shipping information

4. Shipping and Delivery

  • Shipping times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery to the shipping carrier
  • We are not responsible for delays caused by shipping carriers or customs

5. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information about returns, refunds, and exchanges.

6. Intellectual Property

All content on this site, including text, images, logos, and designs, is the property of PawPop and protected by copyright and trademark laws. You may not use our content without written permission.

7. Prohibited Uses

You may not use our site to:

  • Violate any laws or regulations
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Harass or harm other users
  • Engage in fraudulent activity

8. Limitation of Liability

To the fullest extent permitted by law, PawPop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

9. Indemnification

You agree to indemnify and hold PawPop harmless from any claims, damages, or expenses arising from your use of our site or violation of these terms.

10. Governing Law

These Terms of Service are governed by the laws of Australia. Any disputes shall be resolved in the courts of Australia.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our site after changes constitutes acceptance of the new terms.

12. Contact Information

If you have questions about these Terms of Service, please contact us at support@thepawpop.shop.