Privacy policy

Last updated: 15 March 2026

At PawPop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and contact details
  • Shipping and billing addresses
  • Payment information (processed securely through our payment provider)
  • Order history and preferences
  • Communications with our customer service team

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Respond to your questions and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our products and services
  • Prevent fraud and enhance security

Information Sharing

We do not sell your personal information. We may share your data with:

  • Service providers who help us operate our business (shipping, payment processing)
  • Legal authorities when required by law

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Withdraw consent at any time

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at support@thepawpop.shop.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.